Organizations across the board[1] are hemmed in by heightened volatility, shifting economic and political realities, evolving competition and technology, and a world of increasing complexity, uncertainty, and rapid change – dynamics that collectively mean that organizations must adapt and restructure, and do so more frequently, more thoroughly, and faster than ever before[2]:[3] “In today’s environment…

In today’s environment there are accelerated disruptions occurring in many industries as a result of new technologies,[1] new entrants, new business models, and globalization. Leaders must be able to adapt to the increasingly complex nature of the challenges to their industries – whether that be the legal industry,[2] healthcare,[3] or financial services,[4] etc.[5] – and…

The legal industry and the evolving legal service delivery model is a terrific story, a fascinating puzzle and an entrenched maze of narratives. The traditional law firm partnership business model[1] is being significantly impacted by a combination of competitive alternative legal service providers, the expanding reach of technology, and the changing behaviour of the retail…